Shipping policy
Thank you for shopping with us.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email.
Shipping Rates
UK Standard Delivery: £2.99
Free UK Delivery on orders over £20.
Delivery Times
UK Standard Delivery: 2–4 business days after dispatch.
Please note that delivery times are estimates and may vary during busy periods, public holidays, or due to circumstances beyond our control.
Order Tracking
Tracking information will be provided where applicable. Please allow up to 24 hours for tracking information to update after dispatch.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. We cannot be held responsible for orders delivered to an incorrect address provided at checkout.
Lost or Delayed Orders
If your order has not arrived within 10 business days of dispatch, please contact us at support.pleuvoir.beauty@gmail.com and we will do our best to assist.
Contact Us
If you have any questions regarding your order or delivery, please contact us at:
support.pleuvoir.beauty@gmail.com